Review Response Agent
Every review responded to within hours. Negative reviews in front of the owner the same day they post.
Review response time: under 2 hours for all reviews. Previously: 2–3 days average, many going unanswered.
The problem
Reviews go unanswered for days. When finally responded to, the reply is generic. Negative reviews are discovered weeks later — when the moment to rebuild trust is gone.
What it does
Monitors Google Business Profile three times daily (9 AM, 1 PM, 5 PM). 4–5 star reviews: generates a warm, personalized response using context from the review, posts automatically. 1–3 star reviews: generates a professional draft, routes to owner for approval before posting.
REVIEW DETECTED — May 9 · 9:14 AM Rating: ★★★★★ | Sarah L. "Absolutely love this place! My stylist was amazing and the whole experience was..." → Response generated and posted (2 min) "Thank you so much, Sarah! We're so happy to hear you had a wonderful experience..."
Why this works for your business
Any business with a Google Business Profile has this problem. The logic (4–5 auto-reply, 1–3 owner-approval) is the standard.
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